About Formilla Live Chat
Install Formilla Live Chat on your website and allow your visitors to chat with you, even when you're on the go! Simply download this app and login with your existing Formilla Live Chat premium account. Formilla Live Chat...
Install Formilla Live Chat on your website and allow your visitors to chat with you, even when you're on the go! Simply download this app and login with your existing Formilla Live Chat premium account. Formilla Live Chat features: Installs Instantly: Our live chat software works with any website platform, including WordPress, Joomla, Magento, Shopify, Drupal, and many more. Use one of our existing plugins to install instantly and chat with your users on-the-go from your iPhone or iPad. Push Notifications: Stay logged in any time of day and receive push notifications even if the Formilla Live Chat app is closed or in the background. Never miss a chat, support, or sales opportunity again! From within the app, you can even enable push notifications whenever a new visitor arrives on your website. Real-time Visitor Monitoring: The Formilla Live Chat app will automatically display and update the number of active visitors currently on your website right on your iPhone or iPad. Initiate live chats with users, see what web pages they have visited, the referring site URL, whether they're a new or returning user, etc. Formilla Live Chat visitor monitoring comes with any of our Premium account packages. Canned Messages (Saved Replies): Create Canned Messages to respond to customers very quickly! Simply save the full message as a shortcut, and use it to send responses in less than a second! Custom Bots: Chatbots work around the clock to automatically qualify leads, book meetings, and provide information about your products or services to customers, even without having to chat with a live person! A.I. Chat Bots: Helper Chat Bots respond to common visitor questions 24/7, with the power of Artificial Intelligence. Custom Branding, Colors, & Themes: Formilla Live Chat software Premium packages allow you to customize your chat widgets to match your site's look and feel. Change the color of the chat button/widget, chat message and font color, backgrounds, etc. Upload your own online and offline live chat images to use in your header, footer, etc. to encourage customers to live chat! Language Support (International): Our Language support option allows you to customize the text of the live chat buttons, chat forms, and offline email forms. Our Premium packages allow you to customize your live chat widget in any language, including Spanish, French, Indonesian, Portuguese, Chinese, Hindi, Italian, Japanese, Russian, Korean, Polish, and much more! Pro-active Chat: Enable pro-active chat to trigger live chat automatically with a visitor on your website after a defined number of seconds. User/Agent is Typing a Message...: Now you don't need to wonder if the person you're chatting with is even on the other end! Formilla Live Chat keeps visitors and agents informed if the User or Agent is typing a message. This improves usability and makes conversations more enjoyable. Visitor Technical Info: Easily access your chat visitor's technical details from your iPhone or iPad such as what operating system, browser, or screen resolution they're using. Advanced Customization: Formilla Live Chat software gives you the ability to stretch the width and height of the live chat button, add an image such as your logo, and control the location down to the pixel! You get access to the CSS for the live chat button and attention grabber to make it look perfect!
Version History Refreshed UI, biometric login, and iPad landscape mode now supported. Please reach out to our support team if you see any issues. Enjoy! 3.0.0 11/06/2024 Fixed minor bugs. 2.9.2 02/24/2023 Upgraded to support latest Apple devices. 2.9.1 06/02/2022 Upgraded to support the latest Apple devices. 2.9.0 05/28/2022 Minor update in preparation for an upcoming release 2.8.8 11/11/2020 Minor fix to resolve a push notification issue impacting some iPad users 2.8.7 09/16/2020 Minor app updates required by Apple 2.8.6 06/17/2020 Minor bug fixes related to our prior release 2.8.5 01/25/2019 Refreshed logo, updated push notifications to match live chat dashboard sounds, and made some bug fixes as well. 2.8 12/19/2018 Refreshed logo, updated push notifications to match live chat dashboard sounds, and made some bug fixes as well. 2.7 12/13/2018 Minor update related to Visitors tab in preparation for a future Formilla.com release 2.6 06/12/2017 Mobile app now includes the ability to use Canned Messages (Saved Replies) 2.5 01/26/2017 Minor branding changes, framework upgrades, and bug fixes 2.4 05/06/2016 * Addresses bugs related to iOS 9 release 2.3 10/01/2015 * Bug fix related to intermittent logout issue * Better handling of error messages related to internet connection problems 2.2 09/09/2015 New team-based features for accounts with more than one chat agent: * Ability to transfer a chat to another agent by clicking the "Actions" menu while in a chat. * When new chats come in, they will broadcast to all chat agents that are online and it can be manually accepted instead of automatically assigned. This feature is enabled for new sign-ups; existing accounts can contact help@formilla.com to change to this new "broadcast" setting. 2.1 08/19/2015 * New real-time visitor monitoring tab added, with ability to view advanced details for each visitor * Ability to quickly request chats with visitors from the main tab, and from the advanced details page * Ability to enable push notifications whenever a visitor arrives on your website * Copy/paste a chat message (tap and hold the message row to copy it) 2.0 07/10/2015 1.0 04/08/2015
Previous Versions
Here you can find the changelog of Formilla Live Chat since it was posted on our website on 2023-07-03 23:43:34.
The latest version is 3.0.0 and it was updated on 2026-10-14 19:39:04. See below the changes in each version.
Formilla Live Chat version 3.0.0
Updated At: 2026-10-14
Changes: Version History Refreshed UI, biometric login, and iPad landscape mode now supported. Please reach out to our support team if you see any issues. Enjoy! 3.0.0 11/06/2024 Fixed minor bugs. 2.9.2 02/24/2023 Upgraded to support latest Apple devices. 2.9.1 06/02/2022 Upgraded to support the latest Apple devices. 2.9.0 05/28/2022 Minor update in preparation for an upcoming release 2.8.8 11/11/2020 Minor fix to resolve a push notification issue impacting some iPad users 2.8.7 09/16/2020 Minor app updates required by Apple 2.8.6 06/17/2020 Minor bug fixes related to our prior release 2.8.5 01/25/2019 Refreshed logo, updated push notifications to match live chat dashboard sounds, and made some bug fixes as well. 2.8 12/19/2018 Refreshed logo, updated push notifications to match live chat dashboard sounds, and made some bug fixes as well. 2.7 12/13/2018 Minor update related to Visitors tab in preparation for a future Formilla.com release 2.6 06/12/2017 Mobile app now includes the ability to use Canned Messages (Saved Replies) 2.5 01/26/2017 Minor branding changes, framework upgrades, and bug fixes 2.4 05/06/2016 * Addresses bugs related to iOS 9 release 2.3 10/01/2015 * Bug fix related to intermittent logout issue
* Better handling of error messages related to internet connection problems 2.2 09/09/2015 New team-based features for accounts with more than one chat agent:
* Ability to transfer a chat to another agent by clicking the "Actions" menu while in a chat.
* When new chats come in, they will broadcast to all chat agents that are online and it can be manually accepted instead of automatically assigned. This feature is enabled for new sign-ups; existing accounts can contact help@formilla.com to change to this new "broadcast" setting. 2.1 08/19/2015 * New real-time visitor monitoring tab added, with ability to view advanced details for each visitor
* Ability to quickly request chats with visitors from the main tab, and from the advanced details page
* Ability to enable push notifications whenever a visitor arrives on your website
* Copy/paste a chat message (tap and hold the message row to copy it) 2.0 07/10/2015 1.0 04/08/2015
Formilla Live Chat version 3.0.0
Updated At: 2024-11-06
Changes: Refreshed UI, biometric login, and iPad landscape mode now supported. Please reach out to our support team if you see any issues. Enjoy!
Formilla Live Chat version 3.0.0
Updated At: 2024-11-06
Changes: Nov 6, 2024
Version 3.0.0
Refreshed UI, biometric login, and iPad landscape mode now supported. Please reach out to our support team if you see any issues. Enjoy!
Formilla Live Chat version 2.9.2
Updated At: 2023-02-24
Changes: Feb 24, 2023
Version 2.9.2
Fixed minor bugs.
Disclaimer
Official App Store Link
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